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Business Partner Testimonials

We strive to succeed and deliver the best possible performance for our customers and partners, while delivering profitable results. Our reputation is important us and we constantly seek feedback to ensure we are providing a valuable service to our consumers, Panel Law Firms and business partners.

FBC Manby Bowdley LLP (NAH Panel Law Firm):

“We have worked in partnership with NAH for over 12 years, during which it has substantially developed its service offering to both consumers and partner legal firms. NAH has built an incredible amount of trust and credibility with customers, where quality of service and prompt response have been paramount to its success. We are delighted to be able to continue working with NAH as they move into a new phase of growth.”

Philip Dicken, Strategy and Partnerships Director, New Law LLP:

“NAH is a valued business partner. From the very beginning of our relationship we’ve found their tireless passion to understand their customer’s needs has helped us drive improvements to both the services offered and service levels we provide.”

Mark Savill, Managing Director, Lyons Davidson:

“In 2017 Lyons Davidson started working strategically with National Accident Helpline, launching a new joint venture law firm after considerable hard work and collaboration between the two businesses. Throughout we have found NAH a great business to work closely with, prepared to be innovative in their solutions and with a clear focus on customer service that see as key to their brand. They have embraced the use of technology within the service and challenged us to maximise the benefit of this to them and their customers. An important element to us has been their ethical approach to marketing, which they deliver skilfully with excellent results. As well working with us to provide an excellent customer journey they have remained commercially focused, providing high quality opportunities with their customers that have delivered financial benefits to both businesses.”

Premex Group (NAH Products Supplier):

“National Accident Helpline is a well respected industry-leader and a highly valued business partner. Over a period of 11 years we have developed a strong, mutually beneficial relationship, and one where our collective passion for continually enhancing the customer journey has been a key factor . NAH has a deep understanding of the personal injury market and its customers. We have worked collaboratively to provide valuable services including medico-legal reporting, rehabilitation services and document collection, all of which deliver a better customer experience to our shared clients.”